11:00a - 12:00p ET
Purpose in Partnership: The Power of Collaboration
Key Objectives:
- Intro to Pre-conference Day, Networks Overviews, and the Purpose of Our Partnership
- Power of Collaboration: Sharing areas in which teams have been working together and the accomplishments we are proud of
Recommended Audience:
All attendees
Speakers:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Alejandro Romillo | President & Chief Executive Officer | Health Choice Network
Timothy Long, MD | Chief Clinical Officer | Health Choice Network
Warria Esmond, MD | Chief Clinical Officer | AllianceChicago
Katherine Chung-Bridges, MD, MPH | Director of Research | Health Choice Network
Nivedita Mohanty, MD | Chief Research Officer | AllianceChicago
Maylee Sanchez, CHPSE | Chief Information Officer | Health Choice Network
Andrew Hamilton, RN, BSN, MS | Chief Informatics Officer | AllianceChicago
12:00p - 12:45p ET
Community Health in America: Where we are today and where we can go in the future
Please join us for an engaging discussion with AllianceChicago’s CEO, Dr. Fred Rachman, and athenahealth’s Vice President, Research and Editorial Strategy, Jessica Sweeney-Platt, as they discuss Community Health Trends of today and tomorrow.
Recommended Audience:
All AllianceChicago Attendees
Speakers:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Jessica Sweeny-Platt | Vice President | athenahealth
12:00p -1:30p ET
HCN: Why We Do What We Do
During this session the Health Choice Network Team will highlight key areas of our service offerings and how this impacts and supports our health centers.
Recommended Audience:
All HCN Network Attendees
Speakers:
Maylee Sanchez, CHPSE | Chief Information Officer | Health Choice Network
Tim Weldon | Chief Engagement and Development Officer | Health Choice Network
Meredith Marsh | Chief Value Based Services | Health Choice Network
Katherine Chung-Bridges, MD, MPH | Director of Research | Health Choice Network
Timothy Long, MD | Chief Clinical Officer | Health Choice Network
Margarita Ollet, RN, BSN, MBA | Chief Operating Officer | Health Choice Network
12:45p - 1:30p ET
athenahealth, What’s next: Our Roadmap and Areas of Investment
The athenahealth team will discuss the product roadmaps for athenaPractice and athenaOne. Come prepared with questions for the athenahealth team around their future thinking for these products.
Recommended Audience:
All AllianceChicago Attendees
Speaker:
Chad Dodd | Vice President Product Management | athenahealth
1:30p - 2:00p ET
Visit the Innovation Showcase & Gallery of Success
All attendees are welcome to explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
2:00P - 2:30P ET
HCN Partner Session: Greenway Roadmap: The Future of Intergy
Join us to hear from Greenway on planned features that are part of the Greenway roadmap and innovations under exploration for future development.
Recommended Audience:
All HCN Network Attendees
Speaker:
David Cohen | Chief Product and Technology Officer | Greenway Health
2:00P - 2:30P ET
AllianceChicago: Innovating for Better Health
The AllianceChicago Leadership Team will share their planning and strategies around our core services, including Research, Practice Transformation, HIT Support, Data and Informatics. The team will highlight next steps for our member health centers regarding these service offerings.
Recommended Audience:
All AllianceChicago Attendees
Speakers:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Andrew Hamilton, RN, BSN, MS | Chief Informatics Officer | AllianceChicago
Warria Esmond, MD | Chief Clinical Officer | AllianceChicago
Margaret S. Castrovillari, CPA, MBA | Chief Financial Officer | AllianceChicago
Lisa Masinter, MD, MPH, MS | Director of Research | AllianceChicago
2:30P - 3:00P ET
AllianceChicago's EHR Service Offerings
AllianceChicago's Fred Rachman and Anna Gard will share their planning and strategies around our service offerings related to the Electronic Health Record. The team will highlight next steps for our member health centers regarding these service offerings.
Recommended Audience:
All AllianceChicago Attendees
Speaker:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
2:30P - 3:30P ET
HCN Epic Session: Your Governance Structure and Epic “Cool Stuff” Ahead
Key Objectives:
- Review of the HCN Epic Model
- Understanding the role of the Governance Structure
- A look into Epic "Cool Stuff" Ahead
Recommended Audience:
All HCN Network Attendees
Speaker:
Oscar Perez | Chief Applications and Innovation Officer | Health Choice Network
3:00p - 3:30p ET
Transforming the EHR Experience to Reduce Clinician Burnout
Wellsheet applies machine learning to Electronic Health Records (EHRs) to radically improve the physician experience, hospital efficiency, and care quality. With 92% of clinicians considering clinician burnout a public health crisis and 95% believing that improving EHR usability will help reduce burnout, it is time to transform the EHR experience. Wellsheet does this by creating an actionable, intuitive and customizable view of the EHR.
Recommended Audience:
All AllianceChicago Network Attendees
Speaker:
Craig Limoli | CEO, Founder, and Chairman | Wellsheet
3:30p - 4:00p ET
Visit the Innovation Showcase & Gallery of Success
All attendees are welcome to explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
4:00p - 4:30p ET
The Mytonomy Cloud for Healthcare
Come join us for an engaging discussion with Mytonomy! Our product engages patients in their own care with attention-getting, broadcast-quality microlearning videos and a powerful suite of communication and survey tools. Orchestrated by an intelligent, novel healthcare CRM, Mytonomy adapts to each patient to deliver a tailored experience.
Recommended Audience:
All AllianceChicago Network Attendees
Speaker:
Matt Pickens | Vice President, Growth | Mytonomy
4:00p - 4:30p ET
HCN Partner Session: Care Management as a Service: The Key to Maximizing Patient Outcomes and Patient Service Economics
Join Orb Health to hear about how Care Management as a Service scales your contact center, provides value-based services such as chronic care, and closes care gaps that improves outcomes and the financial bottom line without adding apps, infrastructure, or staff.
Recommended Audience:
All HCN Network Attendees
Speaker:
Chad Jones | Chief Strategy Officer | Orb Health
4:30p - 5:00p ET
Purpose in Partnership: Future Outlook
Closing Remarks from our Network Board Chairs and ACRES Board.
Recommended Audience:
All Network Attendees
Speakers:
Berneice Mills-Thomas, RN, MSM, MPH, MBA | AllianceChicago Board Chair
Frank Mazzeo, DDS | Health Choice Network of Florida Board Chair
Rosalyn Frazier | Health Choice Network, Inc. Board Chair
Richard Taaffe | ACRES Board Vice Chair
12:00 -12:30 ET
Conference Welcome and AllianceChicago, Health Choice Network Introductions
Join us for our kick-off conference opening as we set the stage for an amazing conference!
Recommended Audience:
All attendees
Speakers:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Alejandro Romillo | President & Chief Executive Officer | Health Choice Network
12:30p - 1:30p ET
Opening Keynote: Priorities for Health in the Post- COVID-19 Era
Our opening keynote speaker, Dr. Sandro Galea, will talk with us on the importance of health equity, importing insights from the pandemic. Health equity is an important thread that ties our conference together.
Recommended Audience:
All attendees
Speaker:
Sandro Galea, MD, MPH, DrPH | Dean | Boston University School of Public Health
1:30p - 2:00p ET
Visit the Innovation Showcase & Gallery of Success
All attendees are welcome to explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
2:00p - 3:00p ET
Creating Super Users: Lessons Learned From the KLAS Arch Collaborative Survey Across Seven HCCNs
Key Objectives:
- Receive an overview of the KLAS Arch Collaborative, their survey, and how seven HCCNs partnered together to use the tool
- Develop an understanding of CHC EHRS user satisfaction from the KLAS Arch Collaborative Survey
- Learn how to use this objective data to efficiently improve EHRS user satisfaction
Recommended Audience:
EMR Managers, Trainers, and Superusers; HIT Managers, and Clinical Leaders
Speakers:
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Timothy Long, MD | Chief Clinical Officer | Health Choice Network
Warria Esmond, MD | Chief Clinical Officer | AllianceChicago
Jin Nam, RN, MS | Director of Practice Transformation | AllianceChicago
Chris Clune | Director, Provider Advisory Services | KLAS
(1) AMA PRA Category 1 Credit(s)™ available for this session.
2:00p - 3:00p ET
Ask and You Shall Receive! How the Cures Act Changes Everything
Key Objectives:
- Understand the impact on patient engagement (including how to answer questions and educate patients)
- Hear how to comply with Interoperability rules, and how to apply these in real world practice
- Learn the impact of change on the digital divide, and agree with the need to change the workflow
Recommended Audience:
Compliance and IT Staff
Speaker:
Amit Trivedi | Director, Informatics and HIT Standards Technology and Innovation | HIMSS
Sam Ross | HIT Policy Analyst | AllianceChicago
2:00p - 3:00p ET
Let’s Get Digital!
Key Objectives:
- Learn what digital health really means
- Identify what your health center needs to do to ensure Digital Health success, both now, and in the near-term future (5 years from now)
- Understand where you as an attendee are in your digital health journey
- Hear lessons learned with digital health
Recommended Audience:
IT Staff, Value Based Care Focus, and Strategy and Innovation Based Roles
Speakers:
Rebecca Wiedmeyer | Director Health Information Technology Solutions | AllianceChicago
Desmond Creary | Health Business Leader of the Americas | Microsoft
Oscar Perez | Chief Applications & Innovation Officer | Health Choice Network
3:00p - 3:30p ET
Let's Huddle: A Discussion Among Executives
Please join us for an interactive, engaging discussion among your CHCs peers. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
CHC Executives and Clinical Leaders
3:00p - 3:30p ET
Let's Huddle: A Discussion Among Innovators
Please join us for an interactive, engaging discussion among your CHCs peers as we discuss the importance of innovation. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
CHC Leaders, Strategy and Innovation Based Roles
3:00p - 3:30p ET
Let's Huddle: A Discussion on Health Equity
Please join us for an interactive, engaging discussion among your CHCs peers as we discuss the importance of health equity. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
CHC Leaders, Quality Improvement Leads, and Clinical Care Teams
3:30p - 4:00p ET
Visit the Innovation Showcase & Gallery of Success
All attendees are welcome to explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
4:00p - 5:00p ET
Menopause Hormone Therapy: The Good, The Bad, The Treatment
Key Objectives:
- Recognize types of menopause hormone therapy and indications for menopause hormone therapy
- Understand the use of menopause hormone therapy in medically complex patients
- Learn racial/ethnic differences in uptake of menopause hormone therapy
- Gain tools to enhance the patient-provider experience
Recommended Audience:
CHC Providers and Leadership
Speaker:
Monica Christmas, MD, FACOG, NCMP | UChicago Medicine
(1) AMA PRA Category 1 Credit(s)™ available for this session.
4:00p - 5:00p ET
Creating a Culture of Innovation
Innovation is the creation of value for customers attained by applying new solutions to meaningful problems to create new goods or service offerings.
Key Objectives:
- Hear from industry leaders about top innovative trends for CHC’s to recognize and respond to, in order to remain competitive in changing times
- Recognize the needs and environment of health consumers when designing new care approaches or services
- Engage patients and embracing changes created by the pandemic
- Learn tips on how to build skillsets and embed innovation into your culture by rewarding and incentivizing teams
Recommended Audience:
All attendees
Speakers:
Tim Weldon | Chief Engagement & Development Officer | Health Choice Network
Howard Rubin | CIO | Community Health Centers of Pinellas
Jenene R. Washington, MD, MBA, FAAP | Founder and Chief Executive Officer | Renaye James Healthcare Advisors
Sofi Bergkvist | President | Center for Care Innovations
(1) AMA PRA Category 1 Credit(s)™ available for this session.
4:00p - 5:00p ET
Gallery of Success Poster Presentations
Attend the live poster presentations, led by our CHCs and partners, to hear the latest in research, quality improvement initiatives, and innovation.- Camillus Health Concern: Health & Housing Collaboration to Protect People Experiencing Homelessness During the COVID-19 Pandemic in Miami
- Illinois Contraceptive Access Now (ICAN!): Launching ICAN!: Implementing a New Initiative Amid the COVID Response
- Near North Health: Predictors of Postpartum Care Attendance for Birthing Persons Receiving Care at Federally Qualified Health Centers
- University of Colorado: Re-restoration Cycle for Direct Restorations: Four-year trends
12:00p - 1:30p ET
Virtual Roundtable: A Meeting of the Clinical Minds
This 90 minute session will provide an opportunity for our healthcare leaders to discuss their role in the future of healthcare, discuss long term strategies to drive healthcare innovation, and discuss essential skills for leaders during these times:
Key Objectives:
- The role of clinical leaders to drive healthcare strategy & innovation in the next year and beyond
- How clinical leaders can stay engaged and help move the strategic vision forward
- The core skills needed for clinical leaders to maintain resiliency & to lead in these challenging times
Recommended Audience:
Clinical Leads and Chief Medical Officers
Speakers:
Warria Esmond, MD | Chief Clinical Officer | AllianceChicago
Timothy Long, MD | Chief Clinical Officer | Health Choice Network
Fred Rachman, MD | Chief Executive Officer | AllianceChicago
Alejandro Romillo | President & Chief Executive Officer | Health Choice Network
Jay Kaplan, MD | Medical Director of Care Transformation | LCMC Health
12:00p - 1:30p ET
Emergency Response in a Pandemic: If We Knew Then What We Know Now
Key Objectives:
- Learn about impact of the pandemic to the national landscape and policies
- Discuss lessons learned through boots on the ground efforts from a PCA’s perspective
- Identify key takeaways from global pandemic response
- Maximize resources with trainings and certificates available to health centers
Recommended Audience:
Chief Operating Officers, Operational and Facilities Management
Speakers:
Jason Patnosh | Associate Vice President | NACHC
Gianna Van Winkle, MBA | Director of Emergency Preparedness | FACHC
Mariel Fonteyn | Associate Director of Emergency Preparedness | AmeriCares
12:00p - 1:30p ET
Ignite Your Value Based Strategy: Accelerating Your Risk Portfolio for Success
Key Objectives:
- Understand the value of incorporating actuarial and financial expertise to guide your operations
- Recognize proven business strategies and investments to improve access to care and service delivery
- Identify operational and clinical workflows to enhance care team engagement and patient outcomes
Recommended Audience:
Operational Leadership, Clinical Leadership, Managed Care and Strategy Based Roles
Speakers:
Jill Herbold, FSA, MAAA | Consulting Actuary | Milliman
Dr. Jonathan Gates | CMO for Accountable Care | Providence Community Health Centers
Ben Glisan | Chief Financial Officer | Legacy Community Heal
1:00P - 2:30P ET
Health Center Board Member Bootcamp Part 1 – Pandemic and Beyond: Governance Best Practices
Key Objectives:
- Identify various aspects of Health Center Program requirements, with respect to which HRSA acknowledged some flexibility during the COVID-19 pandemic
- Consider best practices and policy adjustments that were adopted by health center Boards to address pandemic challenges
- Consider whether such practices and policy adjustments can and should remain in place beyond the COVID-19 pandemic
Recommended Audience:
Health Center Board Members and Chief Executive Offers
Speaker:
Jacki Leifer | Senior Partner | Feldesman, Tucker, Leifer, Fidell, LLP
1:30p - 2:00p ET
Visit the Innovation Showcase & Gallery of Success
Explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
2:00p - 3:00p ET
The Data Crystal Ball: Predictive Analytics in Community Health
Key Objectives:
- Learn the *FUN*damentals of Artificial Intelligence and Machine Learning in healthcare
- Explore innovative examples of Predictive Analytics leveraged to address social and health equity
- Envision the role of community health data in enhancing practice and policy through predictive analytics
Recommended Audience:
Clinicians, Data/Analytics Staff, Quality Improvement Staff, Researchers, Policy and Advocacy Staff
Speakers:
Rayid Ghani, MS | Distinguished Career Professor | Carnegie Mellon University
Andrea Wilson | Innovation Strategist | AllianceChicago
(1) AMA PRA Category 1 Credit(s)™ available for this session.
2:00p - 3:00p ET
Well Rooted Leadership: Management Styles and Organizational Climate
Key Objectives:
- Define leadership styles, organizational climate and its impact on employee retention
- Discuss the 6 main leadership styles (as identified by Dan Goleman) and how they impact the 6 dimensions of organizational climate, which in turn affects performance/retention
- Discuss the impact on how to overcome recruitment challenges on today’s labor environment
Recommended Audience:
Operational and HR Leadership and all Leadership Roles
Speaker:
Eddie Saffile | Vice President of Talent Management | Arc Broward2:00P - 3:00p ET
The Role of CHCs in Promoting Health Equity and Racial Justice
Key Objectives:
- Learn how research, and specifically CHC research, can (and should) be leveraged for racial justice
- Identify ongoing and prior CHC research projects impacting health equity
Recommended Audience:
Research Staff, Medical Directors, Provider Champions, Nursing Leads, QI Staff
Speakers:
Fernando DeMaio, PhD | Director, Health Equity Research and Data Use | AMA
Matthew J O'Brien, MD | Associate Professor of Medicine | Northwestern University Feinberg School of Medicine
Saraswati lobst, MD | Internal Medicine Physician | Camillus Health Concern
Olveen Carrasquillo MD, MPH | Chief, Division of General Medicine | University of Miami, Miller School of Medicine
Lisa Greene, DO, MPH | CEO | Family Christian Health Center
(1) AMA PRA Category 1 Credit(s)™ available for this session.
3:00p - 3:30p ET
Let's Huddle: A Discussion on Workforce Development
Please join us for an interactive, engaging discussion among your CHCs peers as we discuss the need of workforce development. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
Operational, HR Leadership and Clinical Leads
3:00p - 3:30p ET
Let's Huddle: A Discussion Among Clinical Leads
Please join us for an interactive, engaging discussion among your CHCs peers. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
Chief Medical Officers, Provider Champions, Nursing Leads, Clinical Team Members and Researchers
3:00p - 3:30p ET
Let's Huddle: A Discussion on Research
Please join us for an interactive, engaging discussion among your CHC peers as we explore how we can continue to build a structure that will help identify CHC’s priorities and how AllianceChicago and Health Choice Network can move in the direction that prioritizes racial justice in the work we do. We are here to listen and reflect with you! This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
Research Staff, Medical Directors, Provider Champions, Nursing Leads, QI Staff
3:00P - 4:30P ET
Health Center Board Member Bootcamp Part 2 - Board Governance: Keeping the Heat out of the Board Room
Key Objectives:
- Identify various “hot” issues that health centers face in the current healthcare environment
- Discuss the health center Board’s role in addressing these challenges
- Provide tips on how health center Boards can be continuously advised of rapid changes in legislation, regulations and policies affecting health center governance and operations
Recommended Audience:
Health Center Board Members and Chief Executive Offers
Speaker:
Jacki Leifer | Senior Partner | Feldesman, Tucker, Leifer, Fidell, LLP
3:30p - 4:00p ET
Visit the Innovation Showcase & Gallery of Success
Explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
4:00p - 5:00p ET
Community Health Centers and Their Public Health Roles
Key Objectives:
- Gain an enhanced understanding of the ongoing role of CHCs in public health and new roles they can play in the future
- Develop further knowledge on what is needed from a data and application standpoint as it applies to public health and the tools needed
Recommended Audience:
Community Health Center Staff, Federal Agencies (CDC, HRSA, etc.) Staff, Local Health Department Staff, State Health Department Staff
Speakers:
Marielle Fricchione, MD | Medical Director, Immunizations Program | Chicago Department of Health
Paula Campbell | Director of Health Equity + Emergency Preparedness Response| Illinois Primary Health Care Association
Julia Skapik, MD, MPH | Medical Director | National Association of Community Health Centers (NACHC)
Ed Stellon | Executive Director | Heartland Alliance
4:00p - 5:00p ET
Shake, Rattle ‘n’ Roll: HIT Tools to Support the CHC of the Future
Key Objectives:
- Learn how Health Information Technology can support transformation
- Review the spectrum of health information technology tools that can support CHCs of the future
- Examine how health information technology tools will need to evolve to support the CHC of the future
- Identify and discuss workforce challenges related to the evolving role of Health Information Technology including virtual care and digital health
Recommended Audience:
Community Health Center C-Level Leadership, Data/BI Staff, IT/Security Staff, Quality Improvement Staff, and Care Coordinators
Speakers:
Andrew Hamilton, RN, BSN, MS | Chief Informatics Officer
Luis Belén | Chief Executive Officer | NHIT
4:00p - 5:00p ET
Gallery of Success Poster Presentations
Attend the live poster presentations, led by our CHCs and partners, to hear the latest in research, quality improvement initiatives, and innovation.- Camillus Health Concern: Cervical Cancer Quality Improvement Project in Underserved Women
- CommunityHealth: Keep Your Eyes on the Prize: Improving Diabetic Retinopathy Screening in Primary Care Through Remote Specialist Review of Retinal Images
- Family Care Health Centers: Automatic Collection of Social Determinants of Health Data for New OB and New MAT patients
- TCA Health: Purpose and Partnerships During the COVID-19 Pandemic
5:00p - 6:00p ET
Entertainment Comedy Hour: Laughter is the Best Medicine
Join us for a laugh with the hilarious comedy team from the one-and-only Second City Improv Theater Troupe! In this time more than ever, we need to connect with our colleagues and share jokes and smiles. Hope to see you there!
Recommended Audience:
All Attendees
Speakers:
The Second City Improv Troupe
12:00p - 1:30p ET
Illuminating The Future With Analytics
Key Objectives:
- Learn the case for "AND" not "OR": EHR vendor vs an EHR agnostic analytic platform
- Hear what we have learned along the way: The adoption of a data tool
- Reflect on the challenges faced with working with multiple data EHRs and Managed Care plans
Recommended Audience:
Administration, C-Level Leadership, Care Coordination, Clinical, Data & Reporting, Information Technology, Fiscal Management, Medical Directors, Operations, Providers, Quality Improvement, Research, Revenue Cycle Management, Senior Leadership and Value Based Care focus
Speakers:
Andrew Hamilton, RN, BSN, MS | Chief Informatics Officer | AllianceChicago
Maylee Sanchez, CHPSE | Chief Information Officer | Health Choice Network
Dale Sanders | Chief Strategy Officer | Intelligent Medical Objects
Sandro Martinez | Director of Business Intelligence | Health Choice Network
12:00p - 1:30p ET
The Impact of Unconscious Bias in Health Care: An Introspective View
Key Objectives:
- Define unconscious/implicit bias
- Encourage providers to explore their own implicit biases so they can identify unconscious decisions and actions that may negatively affect the communities they serve
- Promote awareness of implicit bias among all members of the health care team
- Provide resources for moderating the negative effects of implicit bias on patient care
Recommended Audience:
Provider Champions, Clinical Leads, Care Team Members
Speakers:
Warria Esmond, MD | Chief Clinical Officer | AllianceChicago
Seferino Montao | CEO | La Casa
Joycelyn Lawrence | Chief Medical Officer | Jessie Trice Community Health System (JTCHS)
Cheryl L. Holder, MD | Associate Dean for Diversity, Equity, Inclusivity, and Community Initiatives; Associate Professor | Florida International University
12:00p - 1:30p ET
The Patient & Consumer Experience: Yesterday, Today, & Tomorrow
Throughout the modern era, the patient experience has continued to change, arguably most drastically in the 21st Century.
Key Objectives:
- Consider the evolution of the patient experience
- Illuminate advancements in technologies, workflows, and considerations of the impact of these on the overall patient experience in healthcare
- Understand the challenges of the past for the patient experience
- Consider the present state to highlight the opportunities for improvement and technologies that can support the patient experience of the future.
Recommended Audience:
Patient Advocates, Operations, Quality Improvement Staff, Clinicians, C-Level Leadership, Finance
Speakers:
Rebecca Wiedmeyer | Director Health Information Technology Solutions | AllianceChicago
Oscar Perez | Chief Applications & Innovation Officer | Health Choice Network
1:30 - 2:00p ET
Visit the Innovation Showcase & Gallery of Success
Explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
2:00p - 3:00p ET
Pandemic Recovery Through Digital Presence and Innovation
Key Objectives:
- Lay out the current financial environment for CHCs
- Consider a Future-Oriented mindset for investment, root-cause problem solving, and telemedicine
- Target metrics through development of monitoring tools
- Think beyond the status quo in your systems, pharmacy, and 340B offerings
Recommended Audience:
Chief Financial Officers, Chief Information Officers, Revenue Cycle Management Staff
Speakers:
Jeff Allen, CPA | Partner | BKD CPAs & Advisors
Ingrid Brauer | Senior Consultant II | BKD CPAs & Advisors
2:00P - 3:00P ET
Privacy and Security, The New Landscape
Key Objectives:
- Review what we have learned coming out of the pandemic
- Understand security and privacy in a hybrid working world
- Learn how to protect your organization's data in a new cloud based and hybrid working world
Recommended Audience:
IT Leadership, IT Security Personnel, IT General Personnel, Privacy Focused Roles
Speakers:
Michael Sanguily | Director of CISO Services | Health Choice Network
Tangina Sultana | Cybersecurity Analyst | AllianceChicago
Brian Bobo | Chief Information Officer & Chief Information Security Officer | Greenway
2:00p - 3:30p ET
Gallery of Success Poster Presentations
Attend the live poster presentations, led by our CHCs and partners, to hear the latest in research, quality improvement initiatives, and innovation.- AllianceChicago: The Power to OPTIMIZE Perinatal Care of Black and African-American Pregnant Individuals
- Camillus Health Concern: Delivering & Maintaining Access to Quality Healthcare Without Walls
- Erie Family Health Centers: Examining Food Insecurity Among Federally Qualified Health Center Patients During COVID-19 Pandemic
- Health Choice Network: Adolescent HPV Vaccination Rates in Florida HCN Federally Qualified Health Centers
- Health Choice Network: Identifying Post-Acute Sequelae of COVID-19 (PASC) Among Community Health Center Populations
3:00p - 3:30p ET
Let's Huddle: A Discussion Among COOs
Please join us for an interactive, engaging discussion among your CHCs peers. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
Chief Operating Officers, Chief Financial Officers, Chief Information Officers, Revenue Cycle Management Staff
3:00p - 3:30p ET
Let's Huddle: A Discussion Among Tech Leads
Please join us for an interactive, engaging discussion among your CHCs peers as we discuss the importance of technology and its role in CHCs. AllianceChicago and Health Choice Network are here to listen and reflect on:
- Your top priorities
- Your challenges and barriers
- Next steps for our collaboration
This is an open forum where our CHC attendees will drive the discussion.
Recommended Audience:
IT Leadership, IT Security Personnel, IT General Personnel, Privacy Focused Roles
3:30p - 4:00p ET
Visit the Innovation Showcase & Gallery of Success
Explore sponsor booths in the Innovation Showcase and poster presentations in the Gallery of Success!
4:00p - 5:00p ET
Closing Keynote: Oh No...Not More of That Fluffy Stuff! The Power of Engagement
Key Objectives:
- Learn how to define and describe the power of “why” and our “stories.”
- Learn how to relate and describe the value of “starting well.”
- Discuss the concept of “what really matters” and also not allowing the external environment to change who you are inside.”
Recommended Audience:
All attendees
Speaker:
Rich Bluni, RN | National Speaker, Coach | Huron